A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Stillwater units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
We built our Stillwater branch after hearing the same complaint over and over from Stillwater, MN property owners — the "24/7" number that never actually answers. Every technician on our Stillwater roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Stillwater isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Stillwater, MN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Stillwater, MN warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Stillwater property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Stillwater call at a time.
The most expensive Stillwater restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Stillwater line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Stillwater crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our Stillwater units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Stillwater homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
For commercial Stillwater accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Stillwater crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Stillwater drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
Every Stillwater estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside Stillwater, MN means Stillwater response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a Stillwater job done, and getting there again is on us, not you.
Our Stillwater team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your Stillwater property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
We measure moisture with instruments, not guesswork, and we won't sign off on a Stillwater job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Stillwater work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Stillwater dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Stillwater job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Stillwater properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Stillwater insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups in Stillwater using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Yes, we regularly respond to commercial and multi-unit losses in Stillwater, including retail, restaurants, and office space.
Typical drying time runs 3-5 days for a Stillwater home, though a job that sat unaddressed longer can take longer to fully dry.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our Stillwater crews cover that full radius.
Stillwater is our home base, and our reach extends across Stillwater, MN through a network of staged equipment and on-call technicians. If your address falls inside or near Stillwater, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Stillwater, Stillwater, MNCall now and speak with a real Stillwater dispatcher, not a national call center.
Call +1-844-578-1604