A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Stillwater-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
We built our Stillwater branch after hearing the same complaint over and over from Stillwater, MN property owners — the "24/7" number that never actually answers. Every technician on our Stillwater roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Structural Drying in Stillwater isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Stillwater, MN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Our Stillwater, MN-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Ask any Stillwater property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Stillwater call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Stillwater started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Stillwater team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Stillwater teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Our Stillwater units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Stillwater, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Stillwater properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Stillwater crews are trained for exactly that protocol.
On top of standard drying, our Stillwater crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
Every Stillwater estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Stillwater, MN, most Stillwater calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Tell our Stillwater dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Stillwater crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Our Stillwater technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Stillwater work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Local staging inside Stillwater, MN typically gets a Stillwater technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every Stillwater job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Stillwater properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Stillwater crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our Stillwater work — restaurants, offices, and multi-unit buildings included.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Stillwater jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our Stillwater guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Stillwater and the surrounding zip codes listed below, plus neighboring communities throughout Stillwater, MN.
Beyond Stillwater itself, our coverage extends across nearby zip codes, with additional Stillwater, MN crews available for large-scale or commercial losses. If your address falls inside or near Stillwater, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Stillwater, Stillwater, MNCall now and speak with a real Stillwater dispatcher, not a national call center.
Call +1-844-234-5373