A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Hirex Water Damage sends licensed technicians straight to your Stillwater address with extraction equipment already loaded and running.
Hirex Water Damage started because homeowners in Stillwater, MN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Stillwater roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Burst Pipe Cleanup in Stillwater isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Stillwater, MN, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Stillwater, MN so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Talk to a Stillwater property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Stillwater call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Stillwater jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Stillwater line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Stillwater crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Stillwater rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Stillwater homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Stillwater properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Stillwater crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Stillwater drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Because our equipment cache sits inside Stillwater, MN, most Stillwater calls see a technician on-site in under 60 minutes.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Stillwater team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
A licensed technician heads to your Stillwater address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Every Stillwater job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Stillwater paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most Stillwater dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every Stillwater job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in Stillwater includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our Stillwater crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Stillwater tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Stillwater, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Stillwater jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our Stillwater guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Stillwater and the surrounding zip codes listed below, plus neighboring communities throughout Stillwater, MN.
Our Stillwater dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Stillwater, MN for larger losses. If your address falls inside or near Stillwater, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Stillwater, Stillwater, MNReach our Stillwater line directly and get a technician on the way today.
Call +1-844-234-5373